Coaching services to multinational food company’s executive 

One of the largest multinational food companies conducted a 360° assessment to its employees and decided to offer coaching services to one of its executives, a quality assurance manager in 60 countries. The assessment identified some communication problems that hindered the manager’s co-operation with his colleagues, preventing the whole team from reaching its full potential. 

ISON organized the project of intervention in order to improve the manager’s communication skills and to maximize his team’s performance.

Specific goals were defined, problematic areas were identified and special skills (particularly active listening, communication and negotiation skills) were developed to maximize the manager’s efficiency.

The outcome was very satisfying. After the completion of the coaching program, the manager could positively interact with his colleagues and handle communication problems. He discovered new ways of communication and cooperation, while his overall performance was significantly improved.